Terms & Use

24/7

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern 24-7 I-TECH SOLUTIONS relationship with you in relation to this website. The term 24-7 I-TECH SOLUTIONS or us or we refers to the owner of the website whose registered office is [368 Bay Drive,Itasca Illinios,60143,USA]. Our company trading name is 24-7 ITECH SOLUTIONS LLC and doing business as (DBA) 24-7 ITECH SOLUTION LLC is registered in USA. Any charges will appear in your credit card statement as “24-7 ITECH SOLUTIONS LLC”
The term you refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

 

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). You may not create a link to this website from another website or document without 24-7 I-TECH SOLUTIONS prior written consent. Your use of this website and any dispute arising out of such use of the website is subject to the laws of UNITED STATES or other regulatory authority.

Refund Policy

All services offered by 24-7 ITECH are invoiced as per-incident charges.24-7 ITECH will ensure a resolution or will refund your money less $69.99 within a stipulated time period of 7 days from the date of service rendered. Date of service rendered is the date when the customer first speaks with a technician for receiving support for the original incident. If incident reoccurs within 7 daysof initial service period and 24-7 ITECH is unable to completely fix the incident, then customer will receive a refund less $69.99(diagnostic fee). Customer may not receive a refund if there is another incident that is not of the same origin as the original incident within the initial 7 days period.

24-7 ITECH issues refunds for all problems that turn out to be out-of-scope and problems that cannot be fixed remotely or over the phone. If the customer is not satisfied with the services or if the issue was not resolved, then the customer can ask for a refund within 7 days’ time of when incident was brought to the attention of 24-7 ITECH. 24-7 ITECH offers 24/7 support, and customers can call us anytime throughout the day to get the issue resolved. If the same initial problem reoccurs but after 7 days from the date of activation and the issue cannot be resolved, then 24-7 ITECH doesn’t hold any commitment to refund the money. Money back policy for original problem resides only in the first 7 days of activation.

We offer a Full 7 Day Money Back Guarantee on almost every service we offer; however $69.99 will be deducted from refund amount as diagnostic fee. Please call customer service at 1-800-986-6856 in advance to register your Refund Request within 7 days of purchase date. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the Refund Request.

Here will be no refund after providing service. Once the Support ticket is closed, the issue will be considered as Closed and NO REFUND will be entertained after that.You can email us at sales@techservicemasters.com for any queries . However we will NOT issue a full refund once you cancel